Insurers face a dilemma in navigating the motor glass industry. The industry is basically separated into two camps. On the one side there are a few large glass suppliers that have national footprints, access to electronic systems for submitting claims and internal process that are designed to mitigate against the submission of fraudulent claims. All these benefits come at a cost to you, the insurer, in the form of expensive glass.
On the other side there are many small independent glass suppliers that only have local footprints and lack the necessary technological systems to submit electronic claims. Due to their lower overheads, these independent suppliers are able to discount their glass prices. However, the lack of transparency in dealing with them increases your risk of entertaining fraudulent claims.
GlassTrader has been designed to solve the dilemma.
As a paid subscriber to the system you will gain access to an electronic claims submission system which will enable you to:
- Eliminate the asymmetry of pricing information by providing you with access to structured data on all glass claims
- Reduce your risk in entertaining fraudulent claims by giving you access to all documents and photographs uploaded to the system by the vendors, thereby ensuring transparency
- Improve your customer satisfaction ratings due to the fact that you will be able to adjudicate claims in real time, thereby improving your turnaround times
- Build an alternate network of suppliers by providing you with access to the geographical locations of independent suppliers throughout the country
- Improve your BBBEE scores by enabling you to support small black owned enterprises and to track your spend with each one
GlassTrader empowers you to control your procurement spend with independent glass suppliers. Contact us now for a demonstration of the system.